Returns

Made to order

Printed just for you when you order. Because every piece is made for you alone, we can’t take returns or exchanges for a change of mind or a size that doesn’t fit. Every product shows its sizes before it goes in your cart. An order can’t be changed once it’s paid, but if you spot a mistake, write to hello@mindprint.ai right away and we’ll do our best to catch it before it prints.

If something’s wrong

Arrived damaged or misprinted? We’ll replace it. The same goes for anything that isn’t what you ordered. Open the order under your orders, choose Report a problem, and add a photo or two. Please let us know within 30 days of delivery.

Who pays: we do. A replacement costs you nothing, and there’s nothing to send back.

Refunds

If we can’t replace something, or we have to cancel an order, we refund it in full to the card or wallet you paid with. Banks usually show a refund within 5 to 10 business days.