Privacy

The short version

We collect what it takes to run a shop: your orders, your account, and the patterns you make. We don’t sell your information. Card details go straight to Stripe and never touch our servers.

What we collect

• When you buy: your name, shipping address, email, phone number if you give one, and what you ordered.
• Your account: your email, your passkeys, and any profile details you add. If you sign in with Google or Facebook, we receive your name, email, and that provider’s id for you. That’s all, and we get no permission to act on your behalf. We use these only to sign you in, send you order updates, and fill in your display name.
• What you make and send us: your prompts and the patterns they make, photos you give us to see something on yourself or a friend, and problem reports and their photos.
• Creator applications: if you apply to become a creator, we keep what you tell us and look up the public follower and post numbers of the Instagram or YouTube accounts you list (YouTube’s through YouTube API Services; see Google’s Privacy Policy).
• How you use the site: the pages you view and what you do there, your IP address, your browser type, and the rough city a passkey was last used from.

How we use it

We use it to take payment, print and ship your order, and email you about it; to sign you in and keep your patterns and orders with you; to show your name on patterns you made or own (turn Show my name off on your profile if you’d rather we didn’t); to keep the site safe; and to learn what’s working, including our ads.

Who else sees it

We only share what each service needs to do its job for us:

• Payment: Stripe takes payment, works out sales tax, and screens for fraud. It holds on to your card for 30 minutes after you pay, so you can add to your order in one tap, and then forgets it unless you asked it to save it.
• Printing and shipping: Printful prints your order, and its carriers (USPS, UPS, FedEx, and others) deliver it.
• Running the site: DigitalOcean hosts it, Cloudflare stores our encrypted backups and helps deliver images, Mailgun sends our email, and ipwho.is turns a sign-in’s IP address into a city.
• AI services: Replicate and OpenAI make and check patterns, write their names and descriptions, and review profile text before others see it. OpenAI also makes the pictures from photos you give us. They receive the prompt, text, or images, never your account.
• Analytics and advertising: Google Analytics, Meta, Google Ads, and OpenAI (ChatGPT ads), if you allow it (see your choices). They may receive what you view, add to your cart, and buy, along with hashed contact details, your IP address, and your browser type, so we can measure our ads.

We’ll also share information if the law requires it, or with a buyer if Mindprint is ever sold.

Photos you give us

Try it on uses a photo of you to show you wearing a garment, and Dress a friend uses photos of your friends to put them in a garment and a scene. Please only use photos of people who’d be happy with it.

• Only you see them. Your photos are kept private, left out of our backups, and never shown to anyone else. A Dress a friend picture you share can be seen by anyone who has its link, and it’s kept out of search engines.
• They’re used only for what you ask. OpenAI checks each photo and makes the picture, and keeps the photo no longer than its own stated retention period. For Try it on, the check notes your general build, skin tone, and presentation so we can match you with the garment’s model photo; that note is deleted along with the photo. We remove location data, never create a face template or try to identify anyone, and never use these photos in ads or to train anything.
• How long we keep them. Until you remove them, or after a year without use for a try-on photo and a year for a friend’s photo (30 days if no account is made). Try-on pictures are deleted 30 days after you last looked at them, and shared looks a year after anyone last opened them.
• Removing them. Remove a photo in the fitting room, on the Dress a friend page, or on your account, and everything made from it is deleted right away. If you’re in a picture you’d like taken down, press Report this picture on it or write to us.

Cookies and ads

We use cookies to keep you signed in, hold your cart and sizes, remember your choices, and keep the site secure. If you allow them, our analytics and ad partners set their own cookies too: they and other third parties may use cookies and similar tools to collect information from this site and others, to measure ads and to show you ads based on your visits. You can opt out at Google’s Ads Settings or aboutads.info/choices, or with the choices below.

Right now: Google Analytics measures how the site is used, and ad platforms hear what was bought — the default where you are.

Analytics: let Google Analytics measure how the site is used Advertising: share what I view and buy with the ad platforms we use, so they can measure our ads Save my choices

Do not sell or share my personal information: uncheck Advertising and save. Some US state laws call sharing this kind of information with ad platforms a “sale” or “sharing”, and unchecking the box is how you opt out. If your browser sends a Global Privacy Control signal, we treat Advertising as unchecked automatically. We don’t respond to other “Do Not Track” signals.

How long we keep it

We keep your account and what’s in it for as long as you have the account, server logs for about two weeks, backups for up to six months, and photos as described above. Orders are kept as the record of a sale for as long as bookkeeping, tax, and card-dispute rules require.

Your rights and deleting your data

You can see and change your details on your account, and unsubscribe from marketing email with the link at the bottom of any of it.

To delete your account, press Delete my account under Leaving on your account page. We’ll close it within a few days, and you can change your mind until then. Deleting it removes your profile, email, passkeys, connected sign-ins, and photos, and passes the patterns you own to their next buyer. Orders keep the name and address they shipped to, payments stay in our books, and patterns you made stay on Mindprint without your name.

If you can’t sign in anymore, would like a copy of what we hold, or want to use any other privacy right your state gives you, email hello@mindprint.ai.

If you signed in with Google or Facebook, pressing Disconnect on your account page deletes the id and email we received from it, as long as you still have an email or passkey to sign in with. Removing Mindprint on the provider’s side stops future sign-ins but doesn’t delete what we hold, so please use Disconnect as well.

Children, security, and changes

Mindprint isn’t meant for children under 13, and if we learn we have a child’s information, we’ll delete it. Everything travels over HTTPS, there are no passwords to leak, and card numbers never reach us. If something ever goes wrong, we’ll tell the people it affects. When this page changes, we’ll update the date at the top, and if it’s a change that matters, we’ll let you know on the site or by email.